Support
Around the clock
, global support
With you every step of the way.
Empire FX has hundreds of full-time, dedicated Client Engagement trading and finance specialists, trained on the ins-and-outs of all our products and services. Our team is distributed across the world, fluent in a wide range of languages, responds quickly with personalized solutions and works every day of the year – even major holidays. We provide a level of support that is unmatched in the industry.
24/7 Live Chat
If you’re awake, we are too. When you need help, our team of experts will work with you via our 24/7 live chat to reach a quick and efficient resolution.
Prefer talking?
Our dedicated support specialists are here to help Monday to Friday from 6 AM to 6 PM EST (U.S.) or 10 AM to 10 PM GMT (UK and Europe).
“Empire FX’s support team is the best in the industry. Issues that take weeks to solve on other exchanges are usually solved within 24 hours by your support team.”
Quick and reliable support by email
With industry leading satisfaction rates and response times, as well as support in multiple different languages, we are always available by email to lend a helping hand – no matter the issue.
Get the resources you need on Support Center
Our dedicated support specialists are here to help Monday to Friday from 6 AM to 6 PM EST (U.S.) or 10 AM to 10 PM GMT (UK and Europe).
Robust Support Library
- Get started with Empire FX
- Verifying your account
- Securing your account
- Adding funds for trading
- Get started with our trading guide
- See all our API documentation
- Learn how to use margin on Empire FX
90% client satisfaction
score, for a reason
Empire FX’s support team has a proven track record of providing prompt and exceptional customer service. Our team is always available to lend a helping hand – no matter the issue.
Keep sailing the high seas of success! What’s next?
I still have questions. Let's chat!
